Privacy Policy
Garden Club London (“we”, “us”, or “our”) is committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (“UK GDPR”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.gardenclublondon.co.uk (the “Site”), including when you submit information via our contact form or sign up for our newsletter.
1. Who We Are
Garden Club London is a landscape and garden design company based in the UK. We are the data controller of your personal data collected through this website.
If you have any questions about this policy or how your data is handled, please contact us at:
Email: info@gardenclublondon.co.uk
Address: Clerkenwell Workshops, Studio CS.313, 27-31 Clerkenwell Close, London EC1R 0AT
2. What Personal Data We Collect
a. Contact Form
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Name
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Email address
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Phone number (optional)
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Any message or inquiry details you submit
b. Newsletter Subscription (via Mailchimp)
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Email address
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Name (optional)
c. Website Analytics (via Google Analytics)
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IP address (anonymized)
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Device and browser type
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Pages visited and interaction time
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Location (region level, anonymised)
3. Legal Bases for Processing
We process your data based on the following legal grounds:
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Consent: When you opt in to receive our newsletter or submit your details via the contact form.
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Legitimate Interests: To respond to your inquiries, operate our website, and improve our services.
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Legal Obligation: When required to comply with legal or regulatory obligations.
4. How We Use Your Data
We use your data to:
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Respond to contact form submissions and inquiries
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Send you newsletters and updates (only if you’ve opted in)
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Improve our website and services
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Maintain internal records
You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in the footer of our emails or by contacting us directly.
5. Data Sharing & Processors
We only share your personal data with the following third parties:
Google Analytics (Analytics Provider)
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Data is anonymized before storage and processing.
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We do not use Google signals or ad personalization features.
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For more, see Google’s Privacy Policy.
Mailchimp (Email Marketing)
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Used to send newsletters if you’ve opted in.
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Stores your email address and interaction (open/click) history.
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Mailchimp servers may be located in the US and are covered under Standard Contractual Clauses (SCCs).
6. Data Retention
We retain personal data only as long as necessary:
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Contact form data: retained for up to 12 months after resolution of your inquiry.
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Newsletter data: retained until you unsubscribe or request deletion.
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Analytics data: retained per the provider’s data retention policy.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
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Access – to request a copy of your personal data
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Rectification – to correct inaccurate or incomplete data
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Erasure – to request deletion of your data
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Restriction – to limit how we process your data
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Objection – to processing based on legitimate interests
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Data portability – to request your data in a portable format
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Withdraw consent – at any time, for consent-based processing
To exercise any of these rights, contact us at info@gardenclublondon.co.uk.
8. Data Security
We take appropriate technical and organisational measures to secure your personal data, including encryption, access controls, and secure hosting.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact:
Garden Club London
Email: info@gardenclublondon.co.uk
Address: Clerkenwell Workshops, Studio CS.313, 27-31 Clerkenwell Close, London EC1R 0AT